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  • The iPad and the LMS

    By Joshua Kim March 18, 2010 10:05 pm EDT

    The iPad is set to illuminate the limits of the browser based LMS. The user experience through iPad optimized Apps is going to be far superior than the browser experience.

    We have something like 10 years now of a model in which the learning management system has run through the browser. This has worked well for many reasons, as a non-client approach avoids the need to download, install and update an application. The LMS should run on any computer that has a browser. But I'm wondering if the browser model is getting a bit creaky. The newest versions of the LMS may be moving closer to the promise of a client like experience, with AJAX enabled advanced features (such as drag and drop and site updating without re-loading), but the experience is still pretty clunky. For a while it seemed that the LMS might migrate to an RIA (Rich Internet Application) framework like Adobe AIR, but that model seems to have stalled.

    Rather quickly we will see the LMS re-written as an app, first for the mobile device and then for the iPad. The Blackboard purchase of TerriblyClever is a strong signal that the company understands the importance of mobile. The unexpected windfall for LMS providers who invested in competencies to build apps for the iPhone will be the ability to port to the iPad. The app, whether for the iPhone / iPad or Android device, will grow in importance. Living somewhere between the browser and full-client application, the iPhone/iPad/Android App offers advantages over both.

    What are the signs that we are running up against the limits of the browser based LMS? Somewhat ironically, one of the emerging limitations of the browser application is a loss of certainty that the LMS can reliably deliver its content. As the browser world has split between IE, Firefox, Chrome, and Safari, we are seeing different behaviors in each browser. Four browsers and numerous versions are just too many to test all features, or to make sure that rich media content always plays as it should. This week I was testing a streaming QuickTime file for some curricular media, and was frustrated that the video did not play consistently across all browsers.

    A second limitation of the browser based LMS is the inability to download and sync content. I love my NYTimes iPhone/Touch app because it automatically downloads all the content each time I connect to the Web, stores everything for 7 days, and is available at processor rather than bandwidth speeds. Go ahead and compare the experience on your mobile device between the app and the mobile browser for the same content - the app is always superior. Concern about the app being a limited or closed platform seem overwrought to me. As long as an app for the iPhone and Android exist, I don't worry too much about Blackberry's or feature phones not being able to play. Others have worried that Apple's restrictive licensing and total control of the App store economy is a problematic foundation to build a new class of service and products on. (Listen to the NPR story from 3/13/10 "Is Apple Entering An Age Of Empire?" for more on this perspective). Again, I'm not so concerned about an Apple controlled universe as I'm betting the goodness of the iPad experience will outweigh the downsides of a closed (and proprietary) ecosystem.

    I'm betting that we will quickly see amazing LMS apps for the iPad. Our rate limiting step will not be the companies that produce the LMS platforms, or Apple and their control over the app store and the device, but rather the content polices of higher ed. We have a model of curricular content delivery built half on control and half on an uneasy dance with the copyright holders. Our colleges and universities seek to skirt the edge of copyright laws (and hostile lawyers) by locking away articles and media behind authentication and streaming. Articles from library databases are displayed in the browser frame rather than downloaded to the students computer. Curricular media is streamed to avoid students having any ability to share or distribute. But a quality LMS iPad app experience will rest on an ability to download and sync. What we'd want is for all of the curricular content associated with any given course to be available through the iPad app.

    The danger is that our models for delivering education will fail to keep up with changes in how consumer and entertainment content is delivered. Books, movies, TV shows, magazine articles, newspapers - they will all move to the app. This is not to say that all content they will exclusively migrate to the app. People will continue to consume content on many platforms, from paper to the Web. But we will want choice and flexibility in how and where we consume content, and providers that do not offer flexibility will loose relevance. Sometimes I read the NYTimes on my Touch, sometimes on the Web, and sometimes I spring for a Sunday paper. A failure to have our educational and course content delivered through an app, whether it be an iPad, iPhone or Android app, will mean that our course content is a little less relevant to our students. A loss of relevance equals a loss of attention, and a loss of attention equals a loss of opportunities for learning.

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Comments on The iPad and the LMS

  • Thank for Thoughts of Next
  • Posted by David Wright , Provost at Indiana Wesleyan University on March 19, 2010 at 7:15am EDT
  • Thank you for a concise and informative article. We've been considering whether and how to use the IPad for our 15,000 or so students (adults and traditional). We currently distribute laptop computers to a large number of our business students, and we have about 5000 online degree seeking students using Blackboard. It seems clear to us that both of these systems still work but are becoming antiquated. Perhaps the IPad-based LMS you describe will be part of our answer. It certainly will be part of our exploration in the coming months. I'm not as sanguine as you are about the proprietary ecosystem. That is a serious issue once an institution makes a wholesale commitment to an enterprise solution. But I think you are right on target in locating the more intractable issues within our own higher education practices, and our "uneasy dance" with copyright law.

  • A simpler (and cheaper) solution
  • Posted by J.P. Craig , Lecturer at University of Tennessee on March 19, 2010 at 9:15am EDT
  • A simpler and cheaper solution would be to use an LMS that delivers W3C standards-compliant content. After all, there are many, many online businesses with business models entirely dependent on delivering a consistent user interface. A big problem is that Blackboard, the industry "leader" LMS, is a horrid kludge of outdated code, updated code, different types of code, and so on. Replacing it with something like Moodle would not only reduce a lot of the trouble described here, it would also reduce a lot of the downtime associated with using Blackboard.

    That said, I've never experienced any sort of trouble with movie files or other media being able to play in different browsers. That brings me to another cheap solution: clear and simple instructions for users to follow. And somehow convincing faculty users that they need to follow instructions and guidelines when using an LMS. The problem with nonplaying or differently-playing media in different browsers might well be solved by a list of acceptable media types or a list of unacceptable media types.

    I certainly think it's very unwise to move to an iPad-based system. Vendor lock-in isn't a good thing. Replacing the ubiquitous browser with one more thing the school or the student has to purchase isn't a good idea. I've stood before a display case containing all the predecessors of the Kindle and the iPad. Those things get dated quick. In my opinion, it's always better to learn to effectively use the (right) software before even considering replacing the hardware.

  • Posted by TechieLibrarian on March 19, 2010 at 11:30am EDT
  • I think that the iPad model is could be more likely to meet the approval of copyright holders, since it's much much easier to control the copying or modification of material inside tightly locked down App/iPhone OS versus a traditional browser. There are copyright issues with copying versus streaming certainly, but an app offers more security for content.

    I will admit I am an open standards, open source person. With that bit of bias noted I agree with J.P. Craig that a locked system is very worrying. It poses limits when moving between devices or even generations of some devices. Open standards like browsers have their downsides, such as required network connection versus the local content, but I don't want to force students to use one of a small number of devices to access their course content. While the iPad might offer a good experience, although things like the lack of multi-tasking make me wonder how good it will be for students, I would never want to make it a required device. Is the work involved in getting two apps (iPhone and Android) so much simpler than designing a web CMS to work across browsers well?

    How much do we want to limit people to two operating systems, if we move from browsers to apps entirely, what about people with Palm Pres, Symbian phones, or the rest? I suppose we could have smartphone/tablet labs like we have computer labs today though. It's more limited then computers, but not really beyond a university's ability to provide some access.

  • Posted by KBHC , Assistant Professor at University of Illinois on March 20, 2010 at 11:30am EDT
  • I've been using Moodle for a year now and agree that, in general, open source is just a better place from which to start. I also have a lot of problems with the iPad (that include its rather sexist marketing and, let's face it, name that indicates there must be no women on Apple's staff). I don't know that I need to buy another piece of hardware. At the same time I am excited by the App model, provided we can find ways to bring it to laptops and desktops, not just mobile devices. I appreciate the thoughts of J. Craig and TechieLibrarian on this.

  • Browser-based Client Model still the way to go
  • Posted by sukimon , researcher at dartmouth college medical school on March 20, 2010 at 11:30am EDT
  • I agree with that more educational materials be accessible by mobile apps, but there a couple of other issues to consider as well. J.P. Craig's comment on focusing on more W3C compliant code is right on; a browser-based client model will still reach the most number of users on the widest array of platforms. The current selection of web browsers are more W3C compliant than before, even Internet Explorer (slowly). Going with a closed system such as Apple's will also widen the "Digital Divide." Isn't the goal to teach the most number of people? How is this possible if you have to require the user to get a specific piece of hardware?

    There's also the issue of HTML5 and the potential to create Rich Internet Applications that complies with an agreed upon standard (Lifehacker's Kevin Purdy wrote a nice post on the potential uses of HTML5, http://lifehacker.com/5416100/how-html5-will-change-the-way-you-use-the-web). The huge question mark is how the major browser will adopt HTML5, i.e., will the major browsers be mostly compliant, or will it be more piecemeal like with what happened with CSS2 adoption. We're already seeing bits and pieces of HTML5 implementation from most of the major browsers now.

    With all this said, I agree that the rate determining step will be content and what's the policy related to distributing content.

  • both/and?
  • Posted by @nateevans , Educational Media Designer - Office of Academic Technology at Spring Arbor University on March 23, 2010 at 12:15pm EDT
  • One of the things I liked about this article was the student-centric approach to online learning. I tend to think that browser based LMS's will always be a part of the landscape. However, one point the author reiterated was that there is a fundamental shift happening in how we consume content. The average person chooses to consume the same content in lots of places (i.e. browser, App and print). But at the end of the day it's really about the content, right? We all agree that we want to get this content into as many hands as possible, still I think we have to be willing to consider a both/and approach as we think about the future of online learning.

    While the App store (and iPad) is a frontrunner in this shift, it won't be the end all. As mentioned in the article, Android has made significant strides in mobile phones and provides a good opportunity for open source App-based learning. Again, you know as well as I do how fast the technology changes. However, the one constant that we understand is that we have a desire to consume content in many different places to fit our lifestyle, and that's a shift we should be working towards.

  • Timeline of Development
  • Posted by Muso , President at Amazing People Club on April 4, 2010 at 6:30am EDT
  • Beware the rush to judgement on the Ipad as Gutenberg's original idea took a while to get going as I found at http://myamazingpeople.com/en/832/gutenberg-and-the-ipad-an-amazing-journey/